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Volunteer & Program Services Internship

Program Services Internship - Spring, Summer, Fall

The Program Services intern focuses on all the stages of the wish granting process – volunteer wish assignment, wish services to our wish children & their families, and volunteer management. This internship is typically offered each semester (spring, summer and fall).

Basic tasks include, but are not limited to:

  • Creating and processing new wish referrals
  • Entering and/or updating wish child, wish family and volunteer information in Raiser’s Edge
  • Composing and distributing mailings to wish children and wish families
    • For example: flight letters, introductory wish packages, countdown wish calendars, wish itineraries
    • Submitting wish child information to other chapters to begin wish coordination
    • Connecting with volunteers to meet Make-A-Wish America’s yearly-requirements
    • Brainstorming and implementing volunteer recognition program
    • Coordinating volunteer-related projects (volunteer awards, thank you notes, social media posts)
    • Other duties as assigned by the Programs Team


  • Excellent organizational and time-management skills
  • Self-starter with high attention to detail
  • Maintain confidentiality of all information
  • Knowledge of Microsoft Power Point, Word, and Excel
  • Ability to work effectively as a team member and independently
  • Excellent written and verbal communication skills
  • Ability to prioritize and multitask

Applicants will be required to submit a background check (via internet) if accepted for this internship. This internship is an unpaid position. To apply for this internship, please submit your resume and cover letter to Breanne Benson at Please specify the semester you are interested in and if college credit will be received.

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Make-A-Wish® Iowa
3009 100th Street
Urbandale, IA 50322-3220
(515) 334-2636
Toll Free Iowa Only (800) 797-9474